Contact
There is no contact form. Pick the address that matches your message and email us directly. Using the right one gets your message to the right person sooner.
Problems with a conversion
A link that will not load, a file that will not play, a missing quality, or an error message you cannot get past.
[email protected]General questions and business
Questions about the site, feedback, partnerships and anything that does not fit the other addresses.
[email protected]Privacy requests
Asking what we hold about you, or asking us to correct or delete it. See the privacy policy first.
[email protected]Copyright notices
Takedown notices and counter-notices only. The DMCA page lists what a notice must include.
[email protected]Reporting a conversion problem
A few details let us reproduce the problem instead of guessing. Include the YouTube link, whether you chose MP4 or MP3, the quality you picked, and the exact message you saw. Tell us which browser and device you use, and roughly when it happened.
Some videos cannot be converted at all, for example private videos, age-restricted videos or live streams that are still running. If the link opens only when you are signed in to YouTube, the converter will not be able to read it either.
Before you write
Answers to common questions about quality, formats and finding your file are in the FAQ on the home page. We do not give legal advice and we cannot remove a video from YouTube. For that, contact YouTube directly.